Utilities

Help with Utilities

READ: How to Get Started with Lifeline
VIDEOS: How to Apply for Lifeline Online (use the menu to navigate videos)
VIDEOS: How to Apply for Lifeline over the Phone
You are only allowed to get one Lifeline benefit per household, not per person. If you qualify, your household can get one Lifeline benefit for phone or internet service, but not both. Your household cannot get Lifeline from more than one company
Lifeline application (Select "AK" from dropdown menu to begin)

(877) 384-2575 | 9 am-9 pm ET

7 DAYS PER WEEK | ACPsupport@usac.org

You must print and drop off, email, or fax your application to a Public Assistance Office.

Common questions are answered on the application.

You should always try to call the company and make a payment plan with them. These companies make it easy to do that.

For the most up-to-date information about utility help, call 2-1-1.

Utility companies sometimes have programs to help users pay their bills. 2-1-1 will know about these programs and can help you apply.

Chugach Electric Hardship Payment Plan Application

Harship payment plans can reduce your monthly bill. You will still owe the money, but it will protect you from having your power shut off.

Customer Support: (907) 563-7494

GCI says "If your ability to pay is impacted by this pandemic, please contact us so we can work with you individually to waive late fees and avoid suspended service."

Customer Support: In Anchorage: 907-265-5400 Statewide: 800-800-4800 Email: rcs@gci.com